{"id":13,"date":"2019-02-11T06:42:15","date_gmt":"2019-02-11T06:42:15","guid":{"rendered":"http:\/\/victorthemes.com\/themes\/saaspot\/?page_id=13"},"modified":"2021-05-07T12:38:03","modified_gmt":"2021-05-07T12:38:03","slug":"home-2","status":"publish","type":"page","link":"https:\/\/caperio.ai\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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NEW!<\/span>Learn The Secrets of Consistent Results Learn More <\/i><\/a><\/span><\/div>

Remote Teams Perform Best With Caperio.ai<\/h1>

Drive down costs and thrive through challenging times<\/p>

READ MORE <\/i><\/a>CONTACT US <\/i><\/a><\/div><\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\t\t\t
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Case Study<\/span>221% Impact to Promise to Pay Learn More <\/i><\/a><\/span><\/div>

Real-World Results & Revenue<\/h1>

Increase Performance and Drive Down Costs using Caperio.ai<\/p>

READ MORE <\/i><\/a>CONTACT US <\/i><\/a><\/div><\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\t\t\t
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Case Study<\/span>221% Impact to Promise to Pay Learn More <\/i><\/a><\/span><\/div>

Cognitive AI for Call Center Agent Performance<\/h1>

Unlock Value Inside Every Conversation & Drive Consistent Growth<\/p>

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NEW!<\/span>Caperio.ai Conversation Workbench Makes It Simple Watch The Presentation <\/i><\/a><\/span><\/div>

Optimize Every Interaction with Engagement Analytics<\/h1>

Empower Your Leaders With AI to Customize and Close The Loop<\/p>

SEE IT <\/i><\/a>CONTACT US <\/i><\/a><\/div><\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
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AI Performance Platform<\/strong><\/h2>

Leverage 100% of customer interactions to immediately transform revenues & drive down costs.<\/strong><\/a><\/p>

With every agent conversation (actual speech, emotions and phrasing) along with text-based customer feeds via chat, SMS, and social feedback brought together in the Caperio platform, companies gain the advantage of a single, cross-channel view of the customer, unlocking new revenues with capabilities to address improving customer satisfaction, customer churn, competitive intelligence, service issues, agent performance and campaign effectiveness.<\/p>

See Why Companies Are Choosing Caperio To Transform Agent Performance<\/strong><\/em><\/span><\/a><\/span><\/p>

The opportunity to reduce the complexity of multiple applications and systems as well as the need for external requests for updates are eliminated with the Caperio Performance Platform.
The ability to consolidate all interactions, both speech and text, as well as the non-technical execution empowered with the tools provided to call center leaders to take control and immediately change, edit, deploy and track for their teams translates into the ability to drive strategy and simplify operations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Save 40% on Current Monitoring Costs<\/a><\/h3>

Stop wasting money & energy listening to less than 5% of thousands of interactions. Automate and focus on improving business results.<\/p>

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Add New Dollars To Top Line Revenues<\/a><\/h3>

\nOur customers are increasing revenues by seven figures on average.
See the actual results & learn how you can too.<\/p>

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Eliminate Compliance Issues & Reduce Calls<\/a><\/h3>

\nBe proactive to address required elements, avoid exposure, and drive down volume leveraging an open, customizable cloud platform.<\/p>

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Start Growing With Caperio Today<\/h2>

Empower agents to exceed expectations from anywhere, optimizing performance and creating new revenues across all your channels while reducing costs. <\/br><\/br>Our Caperio turnkey platform is designed to make transitioning to the cloud quick, easy, and cost-effective. <\/p>

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As Seen On<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What Makes Caperio Different ?<\/h2>

Design, Approach, & Accountability Changes Everything.\n<\/br>Here's What You Can Expect.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We Deliver Direct Actions For Fast Growth<\/h3>

We understand numbers matter, especially to senior executives. As stated by a VP of Marketing of a large technology firm, \u201cconjecture and anecdotes are not compelling.\u201d It\u2019s important to generate hard revenue-positive numbers plus proven customer quotes to drive action. <\/p><\/div><\/div>

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We Eliminate Waste & Costs By Consolidating Streams<\/h3>

Costs on average are reduced by millions per year by replacing a collection of disparate Voice of the Customer systems with one integrated platform. Our AI platform in the cloud covers the entire interaction universe of voice & text while also flowing into Enterprise applications as well, eliminating support costs.<\/p><\/div><\/div>

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We Empower Leaders To Take Immediate Action<\/h3>

A comparison of \u201cleader\u201d (better than average business performance) vs. \u201claggard\u201d organizations (everyone else) revealed something startling. Nearly half (47%) of leaders said they effectively closed the loop, compared to less than one in five (18%) of laggards. This makes closing the loop one of the most predictive indicators of business performance.<\/p><\/div><\/div>

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We Empower Your Agents To Consistently Improve<\/h3>

We uplevel low-tier agents to mid-tier performance with specific word-level feedback across 100% of interactions. \"Engaged teams show dramatically higher job retention rates and lower absenteeism, 17% higher productivity, and contribute 21% greater profitability.\"\nGALLUP STATE OF THE AMERICAN WORKFORCE REPORT\n<\/p><\/div><\/div>

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We Give You Total Control In an Open Platform To Customize<\/h3>

Starting with our robust libraries, our Workbench Toolset is designed for each manager to instantly update and capture words, phrases and expressions without needing any coding experience or technical support. <\/p><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Executives<\/h2>

You have the proactive tools you need to drive outcomes AND exceed expectation across all the customer engagement touchpoints in your business.\n<\/p>

LEARN MORE <\/i><\/a><\/div><\/div>
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Agents<\/h2>

Learn exactly what is working for customers to take action. Demonstrate excellence and get rewarded for it. Prove compliance and consistent best practices.<\/p>

LEARN MORE <\/i><\/a><\/div><\/div>
\"Sass\"<\/div>\n\t\t <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"NEW!Learn The Secrets of Consistent Results Learn More Remote Teams Perform Best With Caperio.ai Drive down costs and thrive through challenging times READ MORE CONTACT US Case Study221% Impact to Promise to Pay Learn More Real-World Results & Revenue Increase Performance and Drive Down Costs using Caperio.ai READ MORE CONTACT US Case Study221% Impact to…","protected":false},"author":2,"featured_media":5493,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"tags":[],"amp_validity":null,"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/pages\/13"}],"collection":[{"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/caperio.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":294,"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":6188,"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/6188"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/caperio.ai\/index.php?rest_route=\/wp\/v2\/media\/5493"}],"wp:attachment":[{"href":"https:\/\/caperio.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/caperio.ai\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}