Caperio Performance Platform Pricing
Companies deploy our platform based on agent performance across the Business Scenario Libraries they want to deploy for revenue impact and growth.
Business Scenario Libraries
We have about Agents
Key Features
Companies are using Caperio to add hard dollars to the top line while acheiving true cost reduction and flexibility. Here's how they are making it happen.
100% Coverage
Optimize every speech and text-based interaction for revenue, compliance and best practices.
Comprehensive Compliance
Prove all required and proper procedures and policies are followed across all interactions.
Best Practice Execution
Raise low-tier agents to top-tier agent performance by identifying what actual words and phrases drive results.
Change In An Instant
Take advantage of new opportunities using your Workbench to update and customize for new expressions.
AI for Directed Actions
Ensemble models blend for analytics & visualizations to unlock performance growth and reveal exposures
Commonly Asked Questions
We are available anytime to answer and address all your inquiries.Just send us an email to sales@bossanovadata.com.
Buying Caperio
01. How do I get started?
Just select the business scenarios for which you would like to drive exceptional performance, and we will supply a simple quote.
Interaction volume
02. What is the costs for calls/texts?
Monthly usage is based on the volume of interaction data – either call recording hours or text interaction (hour equivalents). Included training and ongoing support ensure cost effective success.
Going Live
03. How long to get it working?
Caperio is a SaaS-based application available and updated in the cloud. We can have it working for your teams in as little as 2-3 weeks.
USERS & LIBRARIES
04. Do you offer discounts?
Caperio platform usage is based on the number of agents whose performance is measured. Savings are available as additional users and libraries are deployed.
Subscriptions
05. What's the agreement term?
While most customers depend on Caperio across long-term relationships, our subscription license agreements can be cancelled with a simple 60-day notice.
Getting started
06. Is new user training required?
We include startup training and work with your teams to customize the libraries to the specific needs of your organization. We also continually optimize to insure ongoing results.
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