Valor de Promessas de Pagamento
Performance Engine
Core Artificial Intelligence processing and staging for all streams across voice, text, chat, and support using speech analytics mixed with ensemble machine learning and pattern matching algorithms
Breakthrough Artificial Intelligence
Role-based insights, and emerging issues with opportunities to unlock revenue and improve best practices. Provides up to the moment scoring of each team and member’s performance and trending.
Never Miss An Opportunity or Exposure
Discover areas of opportunity and challenges across each interaction down to specific words and phrases.
Customize For Profit
Open customization toolset to rapidly expand, edit, and optimize capture elements (phrasing, words etc.) of each interaction. Designed for use directly by team leaders without technical knowledge.
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Monitorar o Desempenho da Equipe
Promova as práticas recomendadas e aumente os resultados do agente em toda a equipe com o Caperio AI
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Obtenha uma visão geral do nosso painel de desempenho das bibliotecas de desempenho neste rápido vídeo passo a passo