Caperio AI Performance Platform
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Learn & Grow

Leaders are transforming their organizations and unlocking exponential gains in revenue & performance using Caperio.
Learn how and grow with us.

Video Walkthroughs

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  • Workbench
CSR: How to monitor and improve your Individual Performance

CSR: How to monitor and improve your Individual Performance

Remote and OnSite Agents can self-monitor and see ways to improve their performance. Watch this video to learn how.

Caperio Libraries Performance Dashboard
Analytics Revenue

Caperio Libraries Performance Dashboard

Get an overview of our performance Libraries dashboard in this quick video walkthrough

Caperio Libraries Performance Trends
Analytics Revenue

Caperio Libraries Performance Trends

See the power of Business Scenario Libraries for identifying potential trends

Monitor Team Performance
Revenue

Monitor Team Performance

Drive Best Practices & Raise Agent Results Across The Team With Caperio AI

Contact Level Authentication
Platform

Contact Level Authentication

See the granular-level security in the platform for agents and managers

Two Words Near Each Other
Workbench

Two Words Near Each Other

See how Caperio discerns words across different situations

Negative Lookbehind
Workbench

Negative Lookbehind

Instantly discover issues and challenges to increase performance

Conversation Explorer
Interaction

Conversation Explorer

See 100% of words and phrases across every interaction of speech and text

Key Indicator Overview
Platform

Key Indicator Overview

Unlock Insights in this Walkthrough of Key Early Indicators

Scorecards-Heat Maps
Analytics

Scorecards-Heat Maps

Explore Agent Performance and Identify Issues & Opportunities using our AI-Driven Heat Map

Multiple Word Options
Workbench

Multiple Word Options

Change expressions and phrases instantly without writing code

Promise Amounts
Revenue

Promise Amounts

See how Caperio reveals key phrases to rapidly increase Promise To Pay Amounts.

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