Operations Executive with 30 years of experience in the financial industry Main qualifications: • Financial career professional working in a company with annual sales of US$ 15MM / year. • 30 years of experience in Multinationals such as Credicard, Citibank, Nextel, and General Electric. • Great knowledge of the Credit Card and Insurance products market. • Highly experienced in managing large teams. • Expertise in the areas of Collection, Credit Cards, Insurance and CRM. • Responsible for launching new financial products and respective distribution channels. • Solid experience in the Support areas – Operations and Credit & Collection, adding value and improvements in the processes for the entire business chain. • Restructuring and optimization of processes and great skill in negotiations with partners, which led to a reduction of operating costs by US $ 1.3MM / year. • Strong results orientation and sense of urgency, which led to the implementation of new collection strategies, reducing accounting losses by 38% and operating costs by US $ 1.2 MM / year.

• Email:jorge.lourencao@bossanovadata.com
• Website:bossanovadata.com